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Groups

A group is a persistent chat room with a shared file folder that is available exclusively to invited members of the group. Groups are never announced publicly or visible to anyone beyond its members. Only invited members have access to the group conversation, know of its existence, and see who else is a member.

Chatting in groups

All members of the group have access to the group chat. All members receive notifications (on mobile) for new messages when a message is posted if they are not logged in at the time.

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Muting a group (mobile only)

If you prefer not to receive mobile notifications from a particular group conversation, you can select to mute the group:

  1. Visit the group with the mobile app
  2. Click the cog icon in the top right corner of the screen
  3. Choose “Mute group” in the menu that appears

Creating a group

To create a group, click the “Create” button in the main screen. You will be presented with a panel that allows you to choose among your contacts who to add to the group. If you want to invite people to the group that are not your contacts, invite them to be your contacts first. The members field has a search. Start typing, and you will immediately be presented with matches among your contacts. Clicking a contact immediately adds them to the group.

Leaving a group

To leave a group, click the “Leave group” button inside the group chat. If you are the group owner, you cannot leave a group, only delete it.

Group roles

The person that initially created the group conversation is designated the “owner”, indicated by a star in the roster. The owner can invite and remove members, rename the group and delete the group. The owner can also promote other group members to “operator”. Operators are indicated by a half star icon in the roster. Operators can also add and remove people to the group, rename the group. Only the owner can delete the group.

Renaming a group

To rename a group in the web app, simply click on its title when inside the group conversation and change the text. You must be operator or owner of the group to change its name.

Managing members

Given that you have permission to manage a group’s members, clicking the members button brings up the member management menu. You can add existing contacts to the group, grant (or remove) group members operator role and evict members from the group.

If you add a new member to a group, they will get access to the group immediately. They will also be able to see previous chat history and files that have been shared to the group.

Deleting a group

To delete a group, click the “Delete group”. Only the group owner can delete it. When a group is deleted, all chat history and all shared files are deleted permanently. Your contacts are still available as contacts.